Uni Strategic Information

Published: 01/27/2011 by Unistrategic

In recent reports, UNI Strategic has been accused of delaying payments to certain trainers and presenters who have been engaged by UNI Strategic in the past. In addressing these concerns, UNI Strategic mentioned a few cases where the trainers engaged by them have all but spoiled the fruits of their labours. In more than 200 events a year, there will be one or two trainers a month that will prove to be problematic.

One of the main reasons that has caused UNI Strategic to be badly affected is when the trainers did not follow the agenda given. This means that the delegates, all of whom are UNI Strategic’s clients, could not benefit from the trainer. Naturally, the delegates all asked for refunds, as it is no different from what a savvy customer would do if they paid for apples and were given pears instead. UNI Strategic had no choice but to stop payments to these trainers and ask them to make good on their promises, by delivering the required materials to the delegates before completing the payments. These trainers were eventually paid, despite the delivery of non-related training to delegates in the first place.

Another key reason that delay of payment happened was due to the trainers own inability to live up to expectations of delivering a quality training. This happens when there are complaints from delegates that trainers are just reading from off the slides and scripts or when fewer than half the delegates themselves indicated in a feedback form that the training was of an acceptable standard. As UNI Strategic is very attuned to its’ client’s needs and demands, it is unacceptable that the ones entrusted with delivery would make the delegates, the ones paying for the training, to suffer loss. In order to ensure that their quality standards are met, UNI Strategic had to return to these trainers to ensure the trainers somehow make up for the delegates loss or “compensate” for their poor performance.